About ALMADINA MARKET

ALMADINA MARKET, connected around the customer.

A customer-focused hypermarket experience in Egypt, connecting product discovery, the multilingual Customer App, delivery, payment choices at delivery, loyalty points, notifications, and official support.

Android and iOS public releases are being prepared.

Shopping experienceCustomer AppDeliveryThree languages
Who we are

A hypermarket experience built for customers in Egypt

ALMADINA MARKET brings its customer information and digital shopping experience together through this official website and the Customer App.

The website provides official information and customer resources. Shopping, addresses, orders, payment choices at delivery, loyalty points, and notifications are managed through the Customer App.

The customer experience

From discovery to order updates

The Customer App supports the practical stages of a customer journey without turning this website into a browser checkout.

  1. 01

    Browse

    Explore products and categories in the Customer App.

  2. 02

    Search and filter

    Find products using search and filtering controls.

  3. 03

    Save favorites

    Keep preferred products available for later review.

  4. 04

    Prepare the cart

    Add selected products and review the cart.

  5. 05

    Manage addresses

    Save and select delivery addresses in the app.

  6. 06

    Confirm details

    Review the address and order information before submission.

  7. 07

    Choose at delivery

    Use an available payment-at-delivery option for the order.

  8. 08

    Follow orders

    View orders and their current status in the app.

  9. 09

    Receive notifications

    Keep up with relevant app updates.

  10. 10

    View loyalty points

    Access the current loyalty-points view in the Customer App.

Two connected roles

Official information on the website. Shopping actions in the app.

Each customer channel has a clear purpose.

Official customer website

A public source for confirmed customer information.

  • App, delivery, contact, support, FAQ, privacy, and account-deletion information
  • English, Arabic, and Russian navigation
  • Direct access to official customer resources
  • The website does not collect delivery addresses or process orders

Customer App

The operational shopping experience for customers.

  • Products, categories, search, favorites, and cart preparation
  • Delivery addresses, order details, orders, and previous orders
  • Profile access, payment-at-delivery choices, and loyalty points
  • Order status and app notifications
Connected customer services

Shopping, delivery, payment, and loyalty in one app-led experience

Confirmed capabilities are presented without promising unpublished operating details.

Shopping

Browse, search, save favorites, and prepare a cart in the Customer App.

Delivery

Delivery addresses and orders are managed through the Customer App.

Payment at delivery

Cash is supported. Card, InstaPay, and supported e-wallet methods may appear at delivery depending on the order.

Loyalty points

Customers can view loyalty points in the app; detailed rules are not yet published.

Multilingual experience

Customer interfaces in three supported languages

The website and Customer App support English, Arabic, and Russian interfaces.

EnglishالعربيةРусский

Interface language support does not mean every store-provided product title or description is always translated.

Customer trust

Clear pathways for customer information and account controls

Use the official published channels and dedicated pages when managing questions, privacy information, or account controls.

Use official channels

Use this website, the Customer App, and the published email for customer information.

Protect credentials

Never share passwords or verification codes through public support channels.

Use dedicated pathways

Privacy, support, and account-deletion information is separated into focused customer pages.

Current availability

Public release and operating details are published only after confirmation

The current website remains an honest source of confirmed information while public app distribution and service details are prepared.

Android and iOS

Public releases are being prepared. Verified store links will be added after publication.

Delivery information

Confirmed zones, fees, minimums, schedules, and timings will be published after approval.

Continue your customer journey

Explore the ALMADINA MARKET Customer App experience

Review confirmed app capabilities and public-release status, or use the official contact pathway for assistance.